Refunds and cancellations
Information about Creazora AI plan purchases.
Credit top-ups use USD reference prices. The MEP sell conversion and final ARS total are shown before payment through Mercado Pago. International payments through Paddle or Lemon Squeezy are not enabled. See credit top-ups.
One-time credit purchases
Credit top-ups are offered separately at Credit top-ups, subject to the availability shown there. Before paying, you will see the exact number of credits and total price in Argentine pesos. Payment is made through Mercado Pago and does not create a subscription or recurring charge. Credits are added after the approved payment is verified. Purchased credits do not expire, cannot be withdrawn as cash, and can be used with the currently available models. Generation costs are displayed before each request. Failed generations return reserved credits.
For a billing problem, an undelivered purchase or a refund request, contact support@creazora.com with the payment reference. Do not send card details or passwords. Refunds and chargebacks reverse the corresponding credits. Mandatory consumer rights remain applicable.
Review the amount and terms on the credit top-up page before paying. Payments are processed by Mercado Pago.
Payments and support
Argentina credit top-ups are processed through Mercado Pago, with billing and refund support at support@creazora.com. Future international purchases made through Paddle will use Paddle as merchant of record. Refund requests will be handled under Paddle's refund policy and any mandatory rights that apply by law. You can start a request at paddle.net.
For problems using Creazora, contact support@creazora.com. Before any subscription begins, we will show its price, billing frequency, and cancellation terms.
Last updated: October 16, 2026.